Symptom
- Error: Installation cannot proceed.
- When attempting to install Crystal Reports 2013, or Crystal Reports 2016, it fails with the error:
"Installation cannot proceed"
"The installer found an older version of SAP Crystal Reports installed. This full installation package
cannot be applied when an older version is installed. Use the maintenance package for
SAP Crystal Reports 2013 SP01 to update your current installation."
- Despite Crystal Reports 2013, or 2016 has never been installed on the computer, it fails to install stating an older version is installed.
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
CR, Install , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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