SAP Knowledge Base Article - Public

1907762 - SAP Crystal Reports 2011 gives incorrect data with XML and Web Services driver

Symptom

SAP Crystal Reports 2011 returns fewer than expected number of records when using XML and Web Services driver

Environment

SAP Crystal Reports 2011 Support Pack 04

Reproducing the Issue

  1. Create a Crystal Report using the XML and Web Services data connection
  2. Notice that for complex XML structures you get fewer records than expected

Cause

The issue has been identified and logged under Problem Report ID ADAPT01706356

Resolution

This issue has been addressed in:

  • SAP Crystal Reports 2011 Support Pack 07 Patch 04
  • SAP Crystal Reports 2011 Support Pack 08 Patch 01
  • SAP Crystal Reports 2011 Support Pack 09
  • SAP Crystal Reports 2013 Support Pack 02 Patch 01
  • SAP Crystal Reports 2013 Support Pack 03

Keywords

Missing records,XSD,XML,Linking,Missing rows,Missing data, web services driver, ADAPT01706356, ADAPT01706357, ADAPT01709311, ADAPT01709312, ADAPT01709313, ADAPT01709920, ADAPT01709921 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports 2013