SAP Knowledge Base Article - Public

1904786 - Can't Find Field Job Title When Migrating Customer Accounts

Symptom

You are doing the migration of Customers, but you are not finding the field Job Title on migration template.

Reproducing the Issue

  1. Go to Business Configuration Work Center.
  2. Open the activity list of your Implementation Project.
  3. Search for activity Migration of Customers for SAP Cloud for Customer.
  4. Select to open with migration tool.
  5. Go to the link You Can Also and select to download the migration template
  6. There is no field called Job Title in the migration template.

Cause

The field Job Title in UI is named different in the migration template.

Resolution

You have to populate the field Function from Business Card in order to update the Job Title of a customer account.

Keywords

you can also, migration tool, migration of customers, field job title , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Product Enhancement

Product

SAP Cloud for Customer all versions ; SAP HYBRIS C4C CORE all versions