1900734 - Error Message Received: 'Route Not Found' While claiming the Mileage

SAP Knowledge Base Article - Public

1900734 - Error Message Received: 'Route Not Found' While claiming the Mileage

Symptom

You received error message Route Not Found while claiming the Mileage between two Airports.

Reproducing the Issue

  1. Go to the Travel & Expenses work center.
  2. Open Expense Report in which you would like to claim the Mileage.
  3. Press Claim Mileage button.
  4. Enter airport codes ABC and XYZ in From & To fields.

Cause

The mileage calculation does not work by putting airport codes.

Resolution

Please Enter respective city name in From & To field to calculate the Mileage. 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1308 ; SAP Cloud for Travel and Expense 1311 ; SAP LE APPL. PLATFORM 1305 ; SAP Travel OnDemand 1305