1900444 - Cannot start Tomcat

SAP Knowledge Base Article - Public

1900444 - Cannot start Tomcat

Symptom

  • When starting tomcat, it still in stopped state
  • show in Tomcat logs the following message:"Error occurred during initialization of VM Incompatible minimum and maximum heap sizes specified" 

Environment

SAP BusinessObjects Business Intelligence Platform 4.0

Reproducing the Issue

  1. Open Tomcat configuration
  2. Go to Java tab
  3. Set the initial memory pool to the same value as the maximum memory pool 
  4. Apply changes
  5. Start Tomcat

Cause

Incompatible minimum and maximum heap sizes specified in Tomcat configuration

Resolution

  1. Open Tomcat configuration
  2. Go to Java tab
  3. Delete the initial memory pool value
  4. Apply changes
  5. Start Tomcat

Keywords

BI4 BI 4 4.0 remains shutdown , KBA , BI-BIP-DEP-TOM , Obsolete, use: BI-BIP-DEP , Problem

Product

SAP BusinessObjects Dashboards 4.0