1897622 - System Does not Show an Alert if Alternate Approver is Approving Expense Report on Behalf of the Other Approver

SAP Knowledge Base Article - Public

1897622 - System Does not Show an Alert if Alternate Approver is Approving Expense Report on Behalf of the Other Approver

Symptom

While approving the expense report as a substitute, system does not show that the alternate approver is approving on behalf of the other approver.

You are expecting an alert message if approval of expense report is done on behalf of another colleague.

 

Reproducing the Issue

  1. Go to the Approvals Work Center.
  2. Under the Approval Tasks select All Approvals.
  3. Select a task & press Approve button.

Cause

In current release of SAP Cloud for Travel solution all approval tasks will appear under Approval Tasks work list, irrespective of approval required in substitution role.

Resolution

In one of the next release of SAP Cloud for Travel solution, we will provide an alert on the screen to notify user, if approval is done on behalf of another approver.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1308 ; SAP LE APPL. PLATFORM 1305 ; SAP Travel OnDemand 1305