SAP Knowledge Base Article - Public

1895843 - Error Occurs When Uploading Supplier Invoice

Symptom

While uploading the supplier invoices in to the system, it throws the error messages :

Exception occurred.
The remote Server returned an error: (500) Internal Server Error.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoice Entry view.
  3. Select the New button and choose the Import from Microsoft Excel option from it.
  4. In the opened excel sheet, go to the SAP Business ByDesign tab and logon into the system.
  5. Fill the required details and select the Save Data To button.
  6. System throws the error message.

Cause

When importing the data using the Microsoft Excel, in the excel sheet as you have maintained the Product Type (e.g. Material or Service) and a Product Category ID the system was throwing error message upon save.

Resolution

You have to maintain the Product Type (e.g. Material or Service) and a Product Category ID under the respective columns in the excel sheet and then perform save; system will not throw any error messages.

Keywords

KBA , supplier invoice excel upload , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1711