1893725 - The Ship-To party is not Shown on the "Over-the-Counter" overview

SAP Knowledge Base Article - Public

1893725 - The Ship-To party is not Shown on the "Over-the-Counter" overview

Symptom

You want the Ship-To party to appear on the Over-the-Counter overview screen.

Reproducing the Issue

  1. Go to Over-The-Counter work center.
  2. Go to the Over-the-Counter Sales view.
  3. Show All Sales and choose Go button.
  4. Select any of the document listed.
  5. Choose the Document ID to open the Overview screen.

You find the Ship-To party is missing in the Overview screen.

Cause

The Overview screen of the Over-the Counter sale is not designed to show the Ship-to party, however you can find the Ship-to details in the View All mode.

Resolution

This is the expected behavior of SAP Business ByDesign.

Keywords

KBA , AP-ODP-OD , Outbound Delivery , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign feature pack 4.0