You find the abbreviated address shown in Ship-To while creating sales order, however, you want the complete address (same as the one maintained in account master data) in value help for Ship-To party.
Reproducing the Issue
- Go to the Sales Orders work center.
- Go to the Sales Order view.
- Select the New Sales Order from Common Tasks.
- In the new sales order screen, choose any relevant account from drop down list.
- Select the value help for Ship-To field,you find the address is abbreviated, not as in account master data.
The system is designed to show the abbreviated address for the Ship-to party field of sales order.
This is the expected behavior of SAP Business ByDesign.
KBA , LOD-CRM-ACC , Account , How To