1889760 - When saving the report that has parameter an error occurred is "Error: Failed to read data from report file 'Path' "

SAP Knowledge Base Article - Public

1889760 - When saving the report that has parameter an error occurred is "Error: Failed to read data from report file 'Path' "

Symptom

  • When Publishing the report with a parameter an error displayed is: " Error: Failed to read data from report file "Path". Reason: Unable to launch C:\Program Files x86)\BusinessObjects\BusinessObjectsEnterprise 12.0\win32_x86\ReportAdd program to add report to the system."
  • Not able to save the report locally or to the Server with parameter object.

Environment

  • Crystal Reports 2008
  • SAP Crystal reports 2011

Reproducing the Issue

  1. Create a new report.
  2. Create a new parameter param1.
  3. Change the properties of the parameter such that Prompt with Description Only is set to "True" and Show Value or Description is set to "Show Value".
  4. Use the parameter param1 in the Record Selection Formula.
    Example: databasefield = {?param1};
  5. Save the report and the error is occurred.

Cause

The parameter properties Prompt with Description Only when is set to "True" and Show Value or Description is set to "Show Value" then it contradicts the behaviour.

Resolution

  1. Edit the parameter param1.
  2. Change the Show Value or Description property and set it to "Show Description".
  3. Save the report and it saves successfully.

Keywords

Cannot save report, not able to publish parameter based report. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011