SAP Knowledge Base Article - Public

1888136 - Slow System Performance when Opening/ Editing the Sales Quote

Symptom

System is taking a long time when trying to open/edit a Sales Quote.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Select the Sales Quotes view.
  3. Open the sales quote XYZ.

Here you notice that system takes a long time to open the sales quote XYZ, however you do not experiance the same issue for all sales quotes in the system.

Cause

The number of line items added to this sales quote XYZ have exceed the standard system limit. Due to this, the performance of the system is affected.

Resolution

Total number of line items added to a sales quote should not exceed more than 150-200 line items as it will result in a slow system performance. This is the standard system behavior in the current release of SAP CRM OnDemand.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1305