1884606 - Error: '"Request Processing Failed (XLS 000009)" is displayed in dashboard when running a query from a universe based on an EssBase database

SAP Knowledge Base Article - Public

1884606 - Error: '"Request Processing Failed (XLS 000009)" is displayed in dashboard when running a query from a universe based on an EssBase database

Symptom

  • Using Dashboard, unable to run a query from a universe based on an EssBase database
  • Error: 'Request Processing Failed. (XLS 000009) Request Processing Failed. (XLS 000009) while trying to invoke the method com.businessobjects.dsl.services.members.impl.memberImpl.getKeyField() of an object loaded from local variable ‘m’’ is displayed.

Environment

  • SAP BusinessObjects Dashboards 4.0
  • SAP BusinessObjects Dashboards 4.1
  • Essbase 11

Reproducing the Issue

  1. Log on to Dashboard design.
  2. Click on Query Browser then on Add query..
  3. Select Universe as a data source..
  4. Select a universe based on an EssBase database..
  5. Select Objects..
  6. When trying to run the query, an error message is displayed: Error: 'Request Processing Failed. Unknown response object: ResutMemberImpl{Caption:Business Division, key[BD]}. null

Cause

The issue has been identified and logged under Problem Report ID ADAPT01699766

Resolution

This issue has been fixed in:

  • BI 4.0 SP5 Patch14
  • BI 4.0 SP6 Patch5
  • BI 4.0 SP7 Patch1 
  • BI 4.0 SP8
  • BI 4.1 SP2 Patch 1.2

Keywords

Essbase Dashboards XLS 000009 , KBA , BI-RA-XL-DSL , Dashboards, design-time, design on multi-source , Bug Filed

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1