SAP Knowledge Base Article - Public

1881927 - Transaction /CRYSTAL/RPTADMIN causes short dump

Symptom

Transaction /CRYSTAL/RPTADMIN gives a short dump containing   "MESSAGE_TYPE_X" " " "SAPLOLEA" or "LOLEAU02" "AC_SYSTEM_FLUSH"

Additional investigation in sapfewdll_01_0011_00_1964_3100.trc shows:

SAP Table Tree Control    => |AddItemTable     |Key allready used
adding Node  key : CESYS00002  parent : CECURR
  ######### REPORTING ERROR #############
Key allready used LastError node key  : CESYS00002

 

Environment

  • SAP Crystal Reports 2008 transport for Content Administration Workbench (transaction /CRYSTAL/RPTADMIN)
  • SAP Crystal Reports 2011 transport for Content Administration Workbench (transaction /CRYSTAL/RPTADMIN)
  • SAP Crystal Reports 2013 transport for Content Administration Workbench (transaction /CRYSTAL/RPTADMIN)

Reproducing the Issue

  1. Connect to SAP system using SAP GUI
  2. Run transaction /CRYSTAL/RPTADMIN
  3. Notice Short Dump

Cause

Table /CRYSTAL/CA_SYST contains duplicate entry for node key CESYS00002

Resolution

Use transaction SE16 to edit table /CRYSTAL/CA_SYST and remove duplicate entry for node key CESYS00002

Keywords

  • Content Administration Workbench
  • /CRYSTAL/RPTADMIN
  • shortdump
  • duplicate
, KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013