SAP Knowledge Base Article - Public

1880720 - Main Contact ID is Displaying Instead of Account ID While Previewing Customer Invoice

Symptom

When you preview Customer Invoice form, Main Contact ID is displaying in the Account ID field instead of Account ID maintained in the respective Customer Invoice.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Go to Invoice Documents view.
  3. Select and Edit a Invoice.
  4. Select Preview button.

Cause

The reason that the Account Number is displaying Main Contact ID while previewing the Customer Invoice is that the Form Template for Customer Invoice is designed that way.

The current Data binding for the field Account Number could be $record.CustomerInvoice.ProductRecipientParty.InternalID which is Main Contact ID of the Account. This is expected system behavior that if it is Product Recipient Party then the Main Contact of the Account used in the Invoice will be displayed.

Resolution

If you want to change the Product Recipient Party to Buyer Party, then change binding for the field Account No in Adobe Life Cycle Designer. Open the Form using Adobe® LiveCycle® Designer and perform the biding accordingly. So, the new binding should be $record.CustomerInvoice.BuyerParty.BuyerID

Keywords

KBA , account id , contact id , customer invoice preview , buyer party , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions