You connected another system or tool to your Business ByDesign system that sends B2B message communication for supplier invoice. Upon opening the supplier invoice, you notice that the product description is missing for the items. You checked that for the Product ID, a description has been maintained in the master data.
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Go to the Invoices and Credit Memos view.
- Find the relevant B2B supplier invoice and choose Edit.
- Go to the Items tab.
- The field Product Description is empty.
If no language code is given in the XML message, the processing user of the XML will be used to determine a language code. At present the technical user has the default language code EN.
But for example, a German customer will not maintain a product description in English and thus the description remains empty in the supplier invoice created from the B2B message.
For the items, you need to add the tag <Description languageCode="XX" /> just before the tags </Item>. "XX" being the language code: "DE", "FR", etc...
KBA , AP-SIP , Supplier Invoice Processing , How To