1878101 - Product Description Missing in B2B Supplier Invoice

SAP Knowledge Base Article - Public

1878101 - Product Description Missing in B2B Supplier Invoice

Symptom

You connected another system or tool to your Business ByDesign system that sends B2B message communication for supplier invoice. Upon opening the supplier invoice, you notice that the product description is missing for the items. You checked that for the Product ID, a description has been maintained in the master data.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Find the relevant B2B supplier invoice and choose Edit.
  4. Go to the Items tab.
  5. The field Product Description is empty.

Cause

If no language code is given in the XML message, the processing user of the XML will be used to determine a language code. At present the technical user has the default language code EN.
But for example, a German customer will not maintain a product description in English and thus the description remains empty in the supplier invoice created from the B2B message.

Resolution

For the items, you need to add the tag <Description languageCode="XX" /> just before the tags </Item>. "XX" being the language code: "DE", "FR", etc...

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0