While releasing the time sheet system throws an error message as follows
- PO item obligatory for intercompany time recording.
- PO item for intercompany time recording could not be determined.
Reproducing the Issue
- Go to the Home work center.
- Select the Self-Services Overview.
- Select the Edit Time Sheet link.
- Update the times and select the Release button and choose Release All.
- System throws an error messages as follows below
-Not all recorded time entries were released.
-PO item obligatory for intercompany time recording
-PO item for intercompany time recording could not be determined
Check sales order is created for intercompany project or not.
- Go to Project Management work center.
- Select the projects view.
- Select the project XYZ (XYZ represents the project Id)
- Select Edit button and select the Products and Purchasing
- Go to Sales Tracking tab check whether sales order is created for project or not.
The employee or service agent company is different from the project's company a purchase order is required to do the project time recording. If it is an intercompany project the sales order should be created and the intercompany settlement project should be created out of same purchase order and once the intercompany project is created, the Purchase order will be defaulted when the employee does a time recording.
When you create project purchase request. Once it is released, a purchase order will be created out of this purchase request. purchase order is for company XXX to purchase service from supplier company YYY. Once the purchase order is ordered, this led to the creation of a sales order on the selling company. Sales order is for company XXX to sell service to account of company XXX. As a normal system behavior if all the setting is configured correctly, once the sales order is created, system should also automatically create an intercompany project on the selling company YYY side. Creation of sales order and subsequently the intercompany project is an automatic process. Once this intercompany project on the selling company side is created, then the service agent procured by buying company XXX can record times on the task of the project of the buying company XXX.
The document flow as follows
Project -> Project Purchase Request -> Purchase Request -> Purchase Order -> Sales Order -> an Intercompany Project on XXX company.
The employee's or service agent's company is different from the project's company, a purchase order is required to do the project time recording. If the sales order is not created for this intercompany project ask the customer to create sales order and the intercompany settlement project out of same purchase order. Once the intercompany project is created, the Purchase order will be defaulted when the employee does a time recording.
Note: if the sales order is created and the intercompany project is not created automatically out of the sales order due to some reason kindly create intercompany project manually on XXX company and make sure to release the Sales Order it should be in Open status.
KBA , SRD-CC , Cross Components , How To