SAP Knowledge Base Article - Public

1869059 - How to find SAP Lumira on the SAP Software Download Center

Symptom

  • Download Lumira Desktop
  • Cannot find Lumira software on SAP Download Center
  • Where can the SAP Lumira software be downloaded from?

Environment

  • SAP Lumira Desktop Edition
  • SAP Lumira Discovery
  • SAP Lumira Designer
  • SAP ONE Support Launchpad

Cause

If you cannot find or download SAP Lumira possible reasons may be:

  • The software is not licensed for your company
  • Your S-user ID does not have Software download authorization
  • You do not know where the software is located on the SAP Software Download Center
  • SAP Lumira, server version for SAP HANA (LS4H) is now a restricted download

Resolution

In order to download software, your S-User ID must have Software download authorization. To check your authorizations go to https://launchpad.support.sap.com/#/user/authorizations. If you need the authorization contact an Administrator at your company.

  1. Go to Software Downloads: https://launchpad.support.sap.com/#/softwarecenter
  2. Click By Alphabetical Index (A-Z)
  3. Click L
  4. You will see the SAP LUMIRA product your customer number is licensed for

If you do not see SAP Lumira, contact your SAP Account Manager to get the licensed booked. If you are unsure who your SAP Account Manager is, please contact the SAP Customer Interaction Center (see SAP Note 560499). Or if needed contact the SAP Contracts Department (see KBA 1660069).

See Also

See also SAP Knowledge Base Articles

  • 1869028 - How to request a license key for SAP Lumira desktop edition 1.0
  • 2519499 - How to create license keys for SAP Lumira Discovery 2.0 and 2.1

For LS4H see Knowledge Base Article 2195103 - SAP Lumira server version for SAP HANA and SAP Lumira Cloud are retiring

Keywords

nicht verfügbar, server, , KBA , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , How To

Product

SAP Lumira, desktop edition 1.0