1867704 - Error: Unregistered interface: ICRReportPrinterPageRange

SAP Knowledge Base Article - Public

1867704 - Error: Unregistered interface: ICRReportPrinterPageRange

Symptom

  • Using the RAS PrintCOntroller (CrystalDecisions.ReportAppServer.Controllers.PrintReportOptions) to print reports
  • When the application is compiled as 32 bit, printing works as expected
  • When the application is compiled as 64 bit, the error is thrown: 

Unregistered interface: ICRReportPrinterPageRange - using RAS PrintControl

  • Stack trace:

    CrystalDecisions.ReportAppServer.Controllers.ISCRPrintReportOptions.AddPrinterPageRange(Int32 rangeStart, Int32 rangeEnd)
    in Xxxxxx.CRPE.CRPEManager.Print(PrintJob pj, PrinterSettings printerSetting, PageSettings pageSetting) in C:\Workarea\Agilis\XSolving.CRPE\CRPEManager.vb:riga 512

     

 

Environment

  • SAP Crystal Reports, developer version for Microsoft Visual Studio
  • Microsoft Visual Studio

Reproducing the Issue

  • Use the following code to do direct print to printer:

 

 Try
            Dim pDoc = New System.Drawing.Printing.PrintDocument
            Dim rasPROpts = New CrystalDecisions.ReportAppServer.Controllers.PrintReportOptions
            Dim printLayout = New CrystalDecisions.Shared.PrintLayoutSettings
            Dim rptClientDoc As CrystalDecisions.ReportAppServer.ClientDoc.ISCDReportClientDocument
            rptClientDoc = pj.ReportDocument.ReportClientDocument
            rasPROpts.JobTitle = pj.ReportTitle
            rasPROpts.PaperSize = pagesetting.PaperSize.RawKind
            rasPROpts.PrinterName = printersetting.PrinterName
            rasPROpts.NumberOfCopies = printersetting.Copies
            rasPROpts.Collated = printersetting.Collate
            rasPROpts.PaperSource = Convert.ToInt16(pagesetting.PaperSource.RawKind)
            rasPROpts.PrinterDuplex = printersetting.Duplex
            rasPROpts.PrinterName = printersetting.PrinterName
            rasPROpts.AddPrinterPageRange(printerSetting.FromPage, printerSetting.ToPage)
            rptClientDoc.PrintOutputController.PrintReport(rasPROpts)
            Catch ex As Exception
            Agilis.ShowMessage(ex.Message, Windows.MessageBoxButton.OK, Windows.MessageBoxImage.Error)
 End Try

Cause

  • The code depends on the PrintControll.dll
  • The dll is an ActiveX and has not been updated to 64 bit

Resolution

This issue is resolved in Service Pack 6 for 'SAP Crystal Reports, developer version for Microsoft Visual Studio'

Keywords

crvs cr4vs 2010 2012 print controller controler VS .NET dot , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio