SAP Knowledge Base Article - Public

1865743 - Approval Process Setup for Shopping Cart With Product Category

Symptom

You maintained the approval process for shopping carts with condition Product Category = AAA (Ex=10103), But shopping cart created with product category AAAA (1010301) is not sent approval.

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Select Approval Process view.
  3. Select the existing Approval Process defined for the shopping carts and then select Copy button.
  4. Maintain the condition as product category= AAA.
  5. Maintain the Validity and select Save button.
  6. Now create the shopping cart with Product category=AAAA.
  7. Post the shopping cart.

Resolution

Use wild card characters in the approval process definition within the Product category value:

Ex. 10103* to match 10103 and 1010301 but also 101031111, etc.



Keywords

KBA , LOD-CRM-ACT , Activities , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711