1864395 - Error 2753 when installing SAP Crystal Reports for Visual Studio 2010

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1864395 - Error 2753 when installing SAP Crystal Reports for Visual Studio 2010

Symptom

  • Installing SAP Crystal Reports for Visual Studio 2010 may result in the error:

 

Error 2753. The File "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation.

  • Followed by:

 SAP Crystal Reports, version for Visual Studio 2010 installation ended prematurely because of an error.

Environment

  • SAP Crystal Reports for Visual Studio 2010 RTM version (No CR Service Pack applied)
  • Microsoft Visual Studio 2010

Resolution

  • Install Service Pack 5 or higher
  • If applying Service Pack 5 is not possible, reported solution is to remove the FLEXnet Connect component as follows:

 

  1. Uninstall Crystal Reports for Visual Studio 2010
  2. Download and run the FLEXnet Connect Uninstall utility from http://support.installshield.com/kb/files/Q112918/SoftwareManagerUninstall.exe
  3.  Delete (or move to a backup directory) the following directories:

       C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect

       C:\Documents and Settings\All Users\Application Data\FLEXnet

  4. Reinstall Crystal Reports for Visual Studio 2010

See Also

Any applications that are installed and use FLEXnet Connect to get updates will no longer receive updates

Keywords

flex net crvs cr4vs , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio