You, as system administrator, want to know whether it is possbile to set up different e-mail templates for notiication of different expense report status changes. For example, you may want a different notification e-mail template when expense report is rejected by approver than that when expense report is reimbursed.
Reproducing the Issue
- Go to the Business Configuration work center.
- Select the Implementation Projects view.
- Select the project and the Open Activity List button.
- Select the Fine-Tune tab and find the activity Set Up E-Mail Templates. Open it.
- You wonder if it is possible to set up different e-mail templates for different status changes here.
System does not support different e-mail templates for different status changes. In the activity Set Up E-Mail Templates, for one language, only one customized template can be marked as Default. The template is used for all kinds of notification e-mails.
Refer to online help document Making Company Settings, task Setting Up E-Mail Templates.
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