SAP Knowledge Base Article - Public

1859639 - URL button link is not working in Dashboard

Symptom

When viewing a dashboard objects from the BI Platform, an error is thrown when opening a URL button placed on a Dashboard and linked to Google or Yahoo.com.  The URL properties are set to display the linked page in the same window.   iframe_error.png

 

 

Reproducing the Issue

  1. Create a new dashboard using the Dashboard Designer.
  2. Add a URL Button component to the canvas.
  3. Set the properties of the URL button to "Same Window"
  4. Set the URL to open as http://google.com  or http://yahoo.com
  5. Publish the dashboard to the BI Platform
  6. View the dashboard and click on the URL button.

Cause

 

Google as well as other websites send an "X-Frame-Options: SAMEORIGIN" response header. This option prevents the browser from displaying iFrames that are not hosted on the same domain as the parent page.

Resolution

Delivering the content in the same iFrame is not possible using the URL button properties. 

Other websites that do not prevent content from being displayed in an iFrame are usable.

Keywords

URL, Dashboard, Google, Yahoo, iFrame , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1