1857682 - Text not printing when using ActiveX mode in a Visual Studio Web application

SAP Knowledge Base Article - Public

1857682 - Text not printing when using ActiveX mode in a Visual Studio Web application

Symptom

  • The SAP Crystal Reports Web Viewer is set to ActiveX Print Mode
  • Text entered into a text box does not print
  • Using PDF Print Mode prints the text as expected

Environment

  • SAP Crystal Reports, developer version for Microsoft Visual Studio
  • Microsoft Visual Studio

Reproducing the Issue

  1. Add a text field to a report
  2. Enter text and format the test with line spacing set to 0.8 (Format Text | Paragraph)
  3. Create a web application and set the viewer to ActiveX print Mode
  4. Run the application and use the viewer print button to print to printer
  5. Only when the line spacing is set to 1, will the text be printed

 

  •  Note that using the PrintOutputController will also duplicate the issue
  • All exports function as expected

Cause

  • The issue has been escalated for a fix
  • Reference ADAPT01696817

Resolution

The issue is resolved in Service Pack 7 for SAP Crystal Reports, developer version for Microsoft Visual Studio

Keywords

vs vs4net crvs 2012 2010 print output controller blank empty , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Bug Filed

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio