1855351 - Inconsistent Status In Choosing Approve in Different Views

SAP Knowledge Base Article - Public

1855351 - Inconsistent Status In Choosing Approve in Different Views

Symptom

You notice the status for Approval Task is inconsistent in choosing Approve on the overview of UI and editable view.

Once you choose the Approve button on the overview for approval task,the status for this task will change from New to Completed,when you first Edit this task then choose the Approve button in edit mode,the status for this task will not change. Eventually this task will disappear if you navigate to the over all view again.

Reproducing the Issue

  1. Go to the Managing My Area work center.
  2. Go to the Approvals view.
  3. Show Supply Invoice Approval Tasks.
  4. Select the relevant task then choose the Edit button.
  5. Select the Approval button.

You notice the status for this task did not change. Once you navigate to the overview again,this task appear.

Cause

This is an expected system behavior. From technical perspective, once you choose edit the task then approve it, on the edit mode it has its own session which does not influence the screen session,that is why the status will not change.

Resolution

This is the expected behavior of the SAP Business ByDesign system.

Keywords

KBA , AP-SDM , Supply and Demand Matching , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0