1852048 - How to Cancel Inconsistent Invoice Request in Third Party Order Processing

SAP Knowledge Base Article - Public

1852048 - How to Cancel Inconsistent Invoice Request in Third Party Order Processing

Symptom

You want to cancel the inconsistent invoice request in TPOP (Third Party Order Processing) scenario.

Your requirement is to: 

  1. Cancel the Outbound Delivery
  2. Cancel the Invoice Request.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Request view.
  3. Show All Inconsistent Invoice Requests.
  4. Find the relevant invoice request.

You want to cancel the request but don't know how to do so.

Cause

This can be done in the Third-Party Order Fulfillment work center.

Resolution

  1. Go to the Third-Party Order Fulfillment work center.
  2. go to the Third Party Deliveries Notifications view.
  3. Find the relevant notification -> Choose Action button then select the Undo Release.
  4. Go to the notification again, select Action button then choose Cancel Delivery Notification.

With above steps the Invoice Request and the Outbound Delivery will be in the Canceled status.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign feature pack 4.0