1849480 - Task Execution Error while Selecting the Task "Delivered Quantity Adjusted for PO with Returns to Supplier"

SAP Knowledge Base Article - Public

1849480 - Task Execution Error while Selecting the Task "Delivered Quantity Adjusted for PO with Returns to Supplier"

Symptom

You get An Error Message while selecting the task Delivery Quantity Adjusted for PO with Returns. The Error message states: Error while taking over the task as a substitute for user XYZ. XYZ represents the logged in user ID.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Choose the Purchase Orders view.
  3. Select Show: Open Tasks then choose Go.
  4. Find the relevant Purchase Order.
  5. Select the link Delivery Quantity Adjusted for PO with Returns to Supplier.
  6. This error occurs: Error while taking over the task as a substitute for user XYZ.

Cause

You did not maintain correctly the substitutions in the system.

Resolution

  1. Go to the Application and User Management work center.
  2. Choose the Task Distribution view.
  3. Select the Task Substitution:User Selection sub view.
  4. Find the relevant user. In this case, find user name who is responsible for the Purchase Order.
  5. Choose the Edit Substitution button.
  6. Choose Add Row button and maintain necessary information for Substitutions.
  7. Choose Save.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0