1848954 - The Account Name is not Editable in the Sales Order

SAP Knowledge Base Article - Public

1848954 - The Account Name is not Editable in the Sales Order

Symptom

The account name is not editable in the sales order.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find ABC (ABC represents the ID of the sales order).
  4. Edit the sales order ABC.
  5. The account name is not editable though the sales order is in In Preparation status.

Cause

The sales order has been created via A2X. For orders created via A2A/B2b/A2X, account will not be changeable on UI, it can be changed only via relevant messages before any follow-up document gets created. This order is created via Internet hence the account is not editable.

Resolution

You can send an additional XML message to Business ByDesign system to change/update the account.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign feature pack 4.0