1847254 - Unable to Set Up E-Mail Templates in the Business Configuration

SAP Knowledge Base Article - Public

1847254 - Unable to Set Up E-Mail Templates in the Business Configuration

Symptom

You are trying to Set Up E-Mail Templates in the Business Configuration Work Center but you observed that Repetition Required column is marked as Yes & you can't complete this fine tuning activity.

Reproducing the Issue

  1. Go to the Business Configuration Work Center.
  2. Go to the Implementation Project view & Open the Activity List.
  3. Find the activity Set Up E-Mail Templates.
  4. You observed that Repetition Required column is marked as Yes.
  5. Once you press the Open you got the pop-up with message Activity cannot be completed.

Cause

You can not access this activity due to one of the following reasons

1. You have decided to run your change project without a test system.

2. You have requested a runtime system, but the system is not yet available.

Resolution

Close this activity to continue your change project without test system.

  1. Go to the Business Configuration Work Center.
  2. Go to the Implementation Project view & Open the Activity List.
  3. Find the activity Set Up E-Mail Templates.
  4. Press the button Change Status & select Closed.

 The activity will be automatically reopened after the merge and must be completed in your production system.

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP LE APPL. PLATFORM 1305 ; SAP Travel OnDemand 1302 ; SAP Travel OnDemand 1305