SAP Knowledge Base Article - Public

1846544 - Adding a New Item in an Intercompany Purchase Order does not Update the Existing Sales Order


In an Intercompany Scenario (A2A/B2B), adding a new item in the Purchase Order does not update the existing Sales Order.

The Sales Order XYZ (XYZ represents the Sales Order ID) is created from Purchase Order ABC (ABC represents the Purchase Order ID).

When you update the Purchase Order ABC with a new item DEF (DEF represents the new Item ID), the Sales Order XYZ does not get updated.

Reproducing the Issue

  1. Go to the Purchase Order work center.
  2. Go to the Purchase Order view.
  3. Find the Purchase Order ABC.
  4. Select Edit.
  5. Go to the Items tab.
  6. Add the Item DEF to the Purchase Order.
  7. Select Save.
  8. Go to the Sales Order work center.
  9. Go to the Sales Order view.
  10. Find the Sales Order XYZ.
  11. Select Edit.
  12. Go to the Items tab.

You cannot find the Item DEF in the list of Items.


Adding the item has caused a process communication error between the Purchase Order and the Sales Order. As the Sales Order is already released, any error message which tries to make the document inconsistent will not be saved, it will be rejected.


In case the Price List is missing for the item DEF, it is necessary to maintain it in the Master Data. You can follow these steps to update the Price List:

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Pricing view.
  3. Go to the Price Lists sub-view.
  4. Select the relevant Price List such as the Base Price List for instance or create a new Price List.
  5. Go to the Items tab.
  6. Add the Item DEF.
  7. Release the Item DEF.
  8. Save the Price List.

If a Price List already exists, you should ensure that it is consistent. If it contains any errors, it will not update the price of the Item in the Sales Order and it will not correct the process communication error.


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