1846544 - Adding a New Item in an Intercompany Purchase Order does not Update the Existing Sales Order

SAP Knowledge Base Article - Public

1846544 - Adding a New Item in an Intercompany Purchase Order does not Update the Existing Sales Order

Symptom

In an Intercompany Scenario (A2A/B2B), adding a new item in the Purchase Order does not update the existing Sales Order.

The Sales Order XYZ (XYZ represents the Sales Order ID) is created from Purchase Order ABC (ABC represents the Purchase Order ID).

When you update the Purchase Order ABC with a new item DEF (DEF represents the new Item ID), the Sales Order XYZ does not get updated.

Reproducing the Issue

  1. Go to the Purchase Order work center.
  2. Go to the Purchase Order view.
  3. Find the Purchase Order ABC.
  4. Select Edit.
  5. Go to the Items tab.
  6. Add the Item DEF to the Purchase Order.
  7. Select Save.
  8. Go to the Sales Order work center.
  9. Go to the Sales Order view.
  10. Find the Sales Order XYZ.
  11. Select Edit.
  12. Go to the Items tab.

You cannot find the Item DEF in the list of Items.

Cause

Adding the item has caused a process communication error between the Purchase Order and the Sales Order. As the Sales Order is already released, any error message which tries to make the document inconsistent will not be saved, it will be rejected.

Resolution

In case the Price List is missing for the item DEF, it is necessary to maintain it in the Master Data. You can follow these steps to update the Price List:

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Pricing view.
  3. Go to the Price Lists sub-view.
  4. Select the relevant Price List such as the Base Price List for instance or create a new Price List.
  5. Go to the Items tab.
  6. Add the Item DEF.
  7. Release the Item DEF.
  8. Save the Price List.

If a Price List already exists, you should ensure that it is consistent. If it contains any errors, it will not update the price of the Item in the Sales Order and it will not correct the process communication error.

Keywords

Sales Order, Purchase Order, Intercompany, Item not updated, Item missing, process communication error, mandatory price list missing , KBA , mandatory list price missing , update of sales order not possible , change is not allowed , sales order , process communication error , purchase order , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0