SAP Knowledge Base Article - Public

1845161 - List of values prompt is empty in Crystal Reports designer

Symptom

Parameter prompt box is empty in Crystal Reports designer

Environment

  • Crystal Reports (any version)
  • Static or Dynamic parameters

Reproducing the Issue

  1. Create blank report
  2. Add new static parameter with few values to report header
  3. Refresh the report
  4. Prompt box does not have any values

Cause

JavaScript is disabled on the computer

Resolution

Try to refresh the following page:  http://javatester.org/javascript.html

If the page does not show: "JavaScript is working in your web browser" then it is blocked or disabled.

To enable the JavaScript:

  1. Open Internet Explorer
  2. Tools > Internet Options > Security tab
  3. Click Custom Level
  4. Scroll down to Scripting section
  5. Enable Active Scripting

If it does not help, address the question to your IT security.

 

 

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1