SAP Knowledge Base Article - Public

1843098 - How to add Company Specific Help Document in the Help Center


You want to add a company specific help document in the help center.


Before you go live, you as key user should prepare the Help Center content so that it meets the requirements of your end users. You can add your own documents that will appear under Company-Specific Help, such as process descriptions, golden business rules, or demos. As a key user, you can add company-specific help to the Help Center that is immediately visible and available to all end users.

  1. Login to Business ByDesign system.
  2. Navigate to Help Center.
  3. To add company-specific content to a particular screen, click Add Company-Specific Content under You Can Also.
  4. The Company-Specific Help and Learning Content window opens.
  5. To add a new file, click  New and choose file.
  6. Save your entries.

Your content is added to the help center and available either for all users assigned to the respective work center or to all users.

By default, the system supports the following file types:

  1. All Microsoft Office formats.
  2. PDF

By default, the following file types are not supported:

  1. HTML
  2. XML
  3. EXE

Note: The maximum file size is restricted to 500 MB. Due to performance reasons, we recommend not to upload files larger than 20 MB.


KBA , AP-BP-BPT , Business Partner Template , How To


SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1702