1839283 - When using Print Mode ActiveX the printer dialog does not display

SAP Knowledge Base Article - Public

1839283 - When using Print Mode ActiveX the printer dialog does not display

Symptom

  • Web application using the SAP Crystal Reports SDK
  • Using IE 9 the printer dialog is displayed as expected
  • Using Firefox or Google Chrome the print dialog is never displayed

Environment

  • IE 9
  • SAP Crystal Reports, developer version for Microsoft Visual Studio
  • Microsoft Visual Studio 2010 / 2012

Cause

  • Neither Firefox, nor Google Chrome support ActiveX controls

Resolution

  • Use Print Mode PDF

See Also

Keywords

KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio