1837869 - Supplier Invoice cancellation is not Possible due to an Error Message: Credit quantity greater than invoiced delivery quantity

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1837869 - Supplier Invoice cancellation is not Possible due to an Error Message: Credit quantity greater than invoiced delivery quantity

Symptom

You are unable to post the supplier invoice cancelation document due to an error message:

Credit quantity greater than invoiced delivery quantity;
Credit amount greater than invoiced delivery amount;
The sum of the credit quantities is greater than the sum of the debit quantities for the preceding supplier invoice item;
The sum of credit amounts is greater than the sum of debit amounts for the preceding supplier invoice
.

The cancelation document is in status Exception and the original document is in status In Cancelation.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Select the Invoices and Credit Memos view.
  3. Select the cancelation document (in status Exception).
  4. Select  Edit button and navigate to the Exceptions tab (in View All mode) or click on Show Exceptions (in normal mode).

Cause

The Supplier Invoice Cancelation document is created but Goods and Services Receipt which is referred in the supplier invoice is canceled and posted first before posting the Cancelation Supplier invoice.

Resolution

Void the cancelation invoice  and cancel the Supplier Invoice again.

The cancelation invoice gets posted after the Goods and services receipt cancelation.

Keywords

KBA , credit quantity greater than invoiced de , supplier invoice , cancel document , invoice cancellation , cancellation invoice , SRD-FIN-ACP , Payables , How To

Product

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