1837161 - Collaboration function changes background color

SAP Knowledge Base Article - Public

1837161 - Collaboration function changes background color

Symptom

  • In certain scenarios the Collaboration feature of Visual Enterprise Viewer changes the background color of the model display

Environment

  • SAP Visual Enterprise Viewer

Reproducing the Issue

  1. Start Visual Enterprise Viewer
  2. Open a .RH file
  3. Move cursor to left hand side to display the sidebar
  4. Select the 'Collaboration' function
  5. Select one of the Markup features e.g. Redline and create a markup
  6. The background color changes on the Model display

Cause

  • Currently this only occurs if the Model was last saved in 'Page Layout View' in SAP Visual Enterprise Author and then opened/viewed in SAP Visual Enterprise Viewer

Resolution

There are two options to overcome this issue if you find the change is not desirable;

Option 1: (Using SAP Visual Enterprise Author)

  • Open the model in SAP Visual Enterprise Author and deselect the 'Page Layout View' and save.

Option 2. (Using SAP Visual Enterprise Viewer)

  1. In SAP Visual Enterprise Viewer, right click on the Model and select option 'Preferences -> Background'
  2. Toggle the option 'Use Colors set in File'

Keywords

VEV, Visual Enterprise Viewer, Background Color , KBA , CA-VE-VEV , SAP Visual Enterprise Viewer , How To

Product

SAP Visual Enterprise Viewer 7.0 ; SAP Visual Enterprise Viewer 7.1