1836194 - The Ship-From Party Changes Automatically After Performing the ATP Check

SAP Knowledge Base Article - Public

1836194 - The Ship-From Party Changes Automatically After Performing the ATP Check

Symptom

The ship-from party changes automatically after performing the ATP check.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Select the sales order XYZ and choose Edit button.
  5. Select the View All button and go to the General tab.
  6. The sales order has picked ABC as default Ship-From party (ABC represents the ID of the ship-from party).
  7. Manually change the Ship-From party to DEF (DEF represents the ID of the ship-from party).
  8. Go to the Items tab and choose the Check Availability button for performing ATP check.
  9. The Ship-From party again changed to ABC automatically.

Cause

This situation will only occur if you change the ship-from party manually in the sales order and try to do ATP check. In this case system will always return the default ship-from party.

Resolution

It is suggested not to change the Ship-From party manually, instead you can use the Assign Source of Supply button for assigning a new supplier or Ship-From location:

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Create a New Sales Order.
  4. Add the mandatory details and select the View All button.
  5. Go to the Items tab.
  6. Select the line item:
    • Instead of changing the Ship-From party manually, use the button Assign Source of Supply and add the party from the list in the pop-up screen.
  7. Do ATP check using Check Availability button.
  8. Save the sales order.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0