1835772 - Using HTTPS in IE 8 and 7 the ActiveX print and export dialogs don't display

SAP Knowledge Base Article - Public

1835772 - Using HTTPS in IE 8 and 7 the ActiveX print and export dialogs don't display

Symptom

  • When attempting to print (ActiveX) or export using HTTPS and IE 7 / 8, the dialogs do not show up
  • There is no problem using HTTP

Environment

  • SAP Crystal Reports, developer version for Microsoft Visual Studio
  • Microsoft Visual Studio 2010 / 2012

Cause

  • This issue occurs if the server sends a "Cache-control:no-store" header or sends a "Cache-control:no-cache" header

Resolution

  • See Microsoft Article ID: 323308 - Internet Explorer file downloads over SSL do not work with the cache control headers
  • Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section

Keywords

CR NET VS blank empty show , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports, developer version for Microsoft Visual Studio