SAP Knowledge Base Article - Public

1831748 - How to Settle the Down Payment Request Partially With the Customer Invoice

Symptom

You have a scenario where you have received a fixed Down Payment for an item from your customer and you are creating separate invoices for each partial delivery for the same item. Now you want to add a part of the single Down Payment Request for each invoice.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Search for one of the invoice request XYZ (XYZ is one of the invoice request created for the partial delivery).
  4. Edit the invoice request and select the View All button.
  5. In the General tab you want to attach a part of Down Payment Request you have received from the customer.

However you only find the option to attach the complete Down Payment Request.

Cause

You cannot settle the proportionate Down Payment Request, you only have the option of settling one Down Payment Request only once.

Resolution

This is the expected behavior of the SAP Business ByDesign.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0