1828567 - Suggested Activities are Invisible on Opportunity UI

SAP Knowledge Base Article - Public

1828567 - Suggested Activities are Invisible on Opportunity UI

Symptom

Suggested Activities are invisible on opportunity UI.

Reproducing the Issue

  1. Go to the New Business work center.
  2. Select the Opportunities view.
  3. Select the Opportunity List subview.
  4. Edit the opportunity then go to View All.
  5. In the Sales Activities tab the Suggested Activities filed is invisible.

Cause

You have not assigned the activity to the Sales Cycle in the Business Configuration work center.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Open the relevant project.
  4. In the Fine-Tune phase search for  Sales Assistant.
  5. Choose Assignment of Activities to Sales Phases.
  6. First you have to Add Row to Available Sales Cycles with Sales Phases, then maintain Sales Cycle and Sales Phase.
  7. Assign  preferred Activities and make it as Mandatory.
  8. Save your changes.

Keywords

KBA , AP-LP , Lead Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign feature pack 4.0