SAP Knowledge Base Article - Public

1826631 - PDF file not working for Adobe Reader 10.1.5

Symptom

  • Dashboard in PDF format not working when Adobe Reader upgraded to version 10.1.5.

Environment

  • Xcelsius 2008 SP5
  • Adobe Reader 10.1.5

Reproducing the Issue

  1. Upgrade Adobe Reader to version 10.1.5.
  2. Create a dashboard.
  3. Export it to PDF format.
  4. Open the PDF file.

Cause

  • The Adobe Reader or Acrobat version 10.1.5  no longer bundles a Flash Player with the application for the purposes of rendering Flash technology content within the page. Flash technology content in a PDF is  rendered via a separate Flash Player.

Resolution

Install Flash Player from the below link:

http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html

Keywords

Adobe Reader, Xcelsius, Dashboard , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008