SAP Knowledge Base Article - Public

1823177 - List of Values missing in SAP Crystal Reports 2011

Symptom

  • Report created in older version of Crystal Reports when run from a new version then the Dynamic List of Values appears blank.
  • Dynamic List of Values missing when report is executed from a network drive.
  • Dynamic parameter created in an existing Crystal report appears blank.

Environment

  • Crystal Reports XI R2
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Reproducing the Issue

First Workflow:

  1. Create a Crystal report with Dynamic prompt and save it to a network drive.
  2. Open the report from SAP Crystal report 2011 from different machine.

Note: Dynamic prompt will appear static with empty text box.

Second workflow:

  1. Create a Crystal report with no dynamic prompt and save it to network drive.
  2. Open the report in SAP Crystal report 2011 and create a dynamic prompt.

Note: When the report is refreshed it will not contain dynamic list of value.

Cause

For Progress OpenEdge database, see 1618336

Resolution

Note: Before making any changes to the report create a back up copy of it.

  1. Open the Crystal report in SAP Crystal report 2011.
  2. Click on Database menu >> Database expert >> under 'Selected Tables' right click on table name and Rename it >> Add an alias to table name.

Eg. Rename table 'Customer' to 'Customer1'

Alternative option: add a registry key UseTableNameAsAlias as per 1618336

See Also

1618336

Keywords

blank, lov, parameter, prompt, upgrade, CR2011, missing , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports XI R2