1822783 - Inconsistent Invoice Request is Created With Error Message: "Financial data for seller missing in master data of account"

SAP Knowledge Base Article - Public

1822783 - Inconsistent Invoice Request is Created With Error Message: "Financial data for seller missing in master data of account"

Symptom

Inconsistent Invoice Request is created with error message: 'Financial data for seller missing in master data of account'.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Show Inconsistent Invoice Requests and Find XYZ (XYZ represents the ID of the Customer Invoice Request).
  4. Select the Customer Invoice Request XYZ and choose Check button.

The error appears in the next screen: 'Financial data for seller missing in master data of account.'

Cause

When the Customer Invoice Request was created the Customer Account did not had the Company maintained in the Financial Data tab. 
Even if you update the Company details in the Customer Account after the creation of the Customer Invoice Request, the system does not send this update automatically to the Customer Invoice Request.

Resolution

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Requests view.
  3. Show Inconsistent Invoice Requests and Find XYZ (XYZ represents the ID of the Customer Invoice Request).
  4. Select the Customer Invoice Request XYZ and choose Check button.
  5. In the next screen choose the Redetermine button and Save the document.

Now the Customer Invoice Request is consistent, since the changes done in Account master data are synchronized with it.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708