1819326 - No Attachment Shown in Object Work List Purchase Requests

SAP Knowledge Base Article - Public

1819326 - No Attachment Shown in Object Work List Purchase Requests

Symptom

The purchase request items contain attachments, however this is not shown under the paperclip icon in the object work list Purchase Requests.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the view Purchase Requests.
  3. Choose Show: Open Tasks.
  4. Mark the relevant purchase request and choose Edit.
  5. Go to the Items tab and then Attachments sub-tab.
  6. You can see some attachments.

Cause

The Object Work Lists in Business ByDesign are standard across the different business documents. The paperclip icon column only indicates if there are attachments on Header level.
For example, for Purchase Order, you have a tab Attachments on header level. If there is an attachment on header level, the paperclip icon column will indicate it. However if the attachment is on Item level only, there will be no indication.
On Purchase Requests, attachments are only on Item level. So the paperclip icon should be ignored or otherwise hidden in the Adaptation Mode.

Resolution

This is the standard behavior of the software.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0