1811647 - Unable to report on Registered Product Serial Number and Warranty fields

SAP Knowledge Base Article - Public

1811647 - Unable to report on Registered Product Serial Number and Warranty fields

Symptom

You want to add the Registered Product Serial Number, Warranty Reference Date and Warranty Until Date fields tocustom report, although these fields are not available in any of SAP standard data sources.

Reproducing the Issue

  1. Go to the Business Analytics work center and access the view Design Reports;
  2. Click in New and then select Report;
  3. In this new screen you will have to select a data source;
  4. Note that none of the standard SAP data sources contain the fields Registered Product Serial Number, Warranty Reference Date and Warranty Until Date.

Cause

The system behavior is as designed. Missing functionality request.

Resolution

The Data Source containing the mostly used fields already exists for this reason currently there are no plans to add such fields into any Data Sources.

As this is a new functionality request we recommend to follow the below approaches:

  • If you need this report/functionality urgently you may contact your implementation manager to help with such request or approach directly the Service Center (servicecenter@sap.com). Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.
  • An alternative option may be to check the SAP Business ByDesign Ideas Forum to submit an idea: https://ideasbydesign-en.ideascale.com.
  • You may also use the SAP Business ByDesign forums, available at: www.sme.sap.com/irj/sme/community/collaboration/forums for questions of this nature.

Keywords

KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions