1811541 - Silent install for Dashboard Design SP 04 Client tools is not working on Windows

SAP Knowledge Base Article - Public

1811541 - Silent install for Dashboard Design SP 04 Client tools is not working on Windows

Symptom

Silent install for Dashboard Design SP 04 Client tools is not working on Windows. Executable will come in the task manager "setupengine.exe" and goes away after few seconds.

Environment

  • Dashboard Design SP 04
  • Windows

Reproducing the Issue

  1. Open the command prompt.
  2. Navigate to the installation directory.
  3. Run:> setup.exe –w silent.ini
    Note: You can change the .ini filename to any name as per your requirement. Also you can change the location of the .ini file and provide a custom path e.g. “D:\Sillent.ini”. Make sure to include the double quotes.
  4. Once the setup comes up, select the installation language where the default is ‘English’, and click Next.
  5. Click ‘Next >’.
  6. Select ‘I Agree’ on License Agreement and click ‘Next >’.
  7. Specify the Destination Folder where you want to install the client.
  8. Enter User Information and "Product Keycode" and click 'Next >'.
  9. Select the Language Packs you want to install. Default selected is English. Click ‘Next >’.
  10. Select or Unselect the options as per your requirement.
  11. After selecting the components to install, you can verify the Disk Cost to verify if you have sufficient space to install the required clients.
  12. Click ‘Next >’ to continue.
  13. Click Finish to prepare the silent install script (.ini File).
  14. In the command prompt, run :> setup.exe /qn+ -r silent.ini to begin the install.
    Note: /qn+ is used to prompt user that the installation is complete. If you do not wish to prompt the user that the install is complete, you can use /qn.

Cause

The issue has been identified and logged under Problem Report ID ADAPT01663782

Resolution

This issue is scheduled to be addressed in a future Service Pack for i.e. Dashboard Design 4.1

See Also

1523230 - How to perform silent installation of BusinessObjects Enterprise XI 3.1 SP3 client using the required client components

Keywords

ADAPT, Silent, 01663782, DD SP 04, cannot install , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

Product

SAP BusinessObjects Dashboards 4.0