1811020 - Error Occurs While Trying to Preview the Price List: "Error during backend processing"

SAP Knowledge Base Article - Public

1811020 - Error Occurs While Trying to Preview the Price List: "Error during backend processing"

Symptom

Error occurs while trying to Preview the Price List: Error during backend processing.

Reproducing the Issue

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Pricing view.
  3. Select the Price Lists subview.
  4. Show Distribution Chain Price List and choose the Go button.
  5. Select the Discount List XYZ (XYZ represents the ID of the discount list).
  6. Click the Edit button.
  7. Select the Preview button.
  8. Error occurs stating Error During Backend Processing. 

Cause

The PDF has a size restriction of 1000 pages, SAP Business ByDesign print 25 items per page.
In your case the above limit has exceeded, which has caused the error in PDF server during the processing of your Preview request.

Resolution

This is the expected behavior of the SAP Business ByDesign. We are considering to increase the limit of items in the PDF for future releases.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign feature pack 4.0