1808796 - Is it Possible to have an Option "No contact wanted" as "Preferred Method of Contact" for an Account?

SAP Knowledge Base Article - Public

1808796 - Is it Possible to have an Option "No contact wanted" as "Preferred Method of Contact" for an Account?

Symptom

Is it possible to have a option No contact wanted as Preferred Method of Contact for an Account?

Reproducing the Issue

  1. Go to Business Partner Data or Account Management work center.
  2. Select Accounts view.
  3. Edit an Account and go to General tab.
  4. Under Main Communication, select the drop down list for Preferred Method of Contact

Resolution

This feature is not available in the current release of Business ByDesign.

If you don't want that a particular to be contacted, you can maintain the Contact permission and set it to disallowed.

The field Preferred method of contact only specifies which method is used to contact an Account. You can leave this empty if you don't want that the particular customer is contacted.

Keywords

KBA , AP-BP-BPT , Business Partner Template , Product Enhancement

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702