1808787 - Error Message: Address Incomplete; Enter Address, While Activating an Organizational Structure

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1808787 - Error Message: Address Incomplete; Enter Address, While Activating an Organizational Structure

Symptom

When you try to check or activate an Organizational Structure, system throws below error messages:

Tax jurisdiction code XYZ not valid

Address incomplete; enter address

Cause

The cause for the issue is that, you have maintained the Tax Jurisdiction Code for the Org Unit but other details like Country, Postal code and so on are not filled.

And, it is not possible to update the address or remove the Tax Jurisdiction Code.

The reason that you are not able to update is that the Org Unit was a Company earlier and then removed.

Resolution

Follow the below steps to resolve the issue:

  1. Go to Organizational Management work center.
  2. Select Edit Org Structures under Common Tasks.
  3. Set the Effective date which should be equal to the Valid From date of the Address attribute.
  4. Highlight the Org Unit.
  5. Select the tab Definitions.
  6. Set the flag Company and confirm the popup (If any).
  7. Select the tab Addresses.
  8. Remove the Tax Jurisdiction Code XYZ of the Bill-To-Address.
  9. Select the tab Definitions.
  10. Remove the flag Company.
  11. Check and Activate the Organizational Structure.

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