SAP Knowledge Base Article - Public

1806488 - No Approver Determined for Shopping Cart with Work Distribution "Approval by Cost Center Manager by Project and Cost Center Manager Value Limit"

Symptom

You defined the Shopping Cart Approval Process using: Approval by Cost Center Manager by Project and Cost Center Manager Value Limit. However no approver can be determined for the shopping carts and the approval task remains unassigned.

Reproducing the Issue

In the work center Home, submit a shopping cart with cost assignment on a cost center or project. Then verify that the cost center manager or project manager does not receive the approval task.

Cause

In Shopping Cart Approvals, the Work Distribution "Approval by Cost Center Manager by Project and Cost Center Manager Value Limit" was designed specifically for one of our customer. Furthermore, it was designed in order to be used as a second step in the approval process, the first step being the Work Distribution "Approval by Cost Assignment".

Resolution

You can change the Work Distribution to Approval by "Cost Assignment" or else for the Shopping Cart Approval Process.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0