SAP Knowledge Base Article - Public

1805477 - Chinese character not exported to PDF from Crystal Reports

Symptom

  • Chinese Characters not displayed in Crystal Reports.
  • Chinese Characters from Crystal reports are not exported to PDF format.

Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011

Reproducing the Issue

  1. Create a report with some Chinese characters and use the fonts that support them.
  2. Add a Text Interpretation formula on the field.
  3. Refresh the report. It will not display the Chinese characters.
  4. After exporting the same report to PDF, the Chinese characters are not displayed.

Cause

The report contains the formula for Text Interpretation. It is preventing the fonts to appear in correct format in CR designer.

Resolution

Delete the original field and inserted it again. Or

Remove the Text Interpretation formula for that object as:

  1. Right click on object
  2. Go to Format Editor and go to Paragraph tab
  3. Remove the formula for Text Interpretation

Or, set the Preferred Viewing Locale as Chinese in CR designer and in InfoView under Preferences.

Keywords

Chinese characters not displayed, Chinese character after exporting not displayed.. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2001 V1 ; SAP Crystal Reports 2011