SAP Knowledge Base Article - Public

1804539 - While Exporting Members Of Target Group To Excel, Some Fields Are Missing.

Symptom

You have exported the Members of a Target Group to Microsoft Excel but few fields are missing in exported file.

Reproducing the Issue

  • Go to Marketing work center.
  • Select Target Groups view.
  • Click on any Target Group.
  • Under Members, select Export button and choose Microsoft Excel.

Cause

The missing fields are not set to visible in Personalize.

Resolution

In personalize section, set the missing fields to visible as stated below:

  • Go to Marketing work center.
  • Select Target Groups view.
  • Click on any Target Group.
  • Select Personalize and choose This Screen option.
  • Under Screen Layout, select Members section.
  • Under Fields check the Visible check box for the required fields.
  • Save the changes.

Keywords

KBA , SRD-CRM-OPP , Opportunities , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP HYBRIS C4C CORE all versions